Questions about web-shop 

You can register for the web-shop in the egister/Login section. You will receive a confirmation e-mail once your registration is complete. We process all registrations on working days from 8:00 till 17:00.

If there are any technical issues with the registation in the web-shop, it is possible that we are working on improvements at the moment and while updating, some of the sections are not working. Please try to fill out the form in a few minutes and if it is still not working, contact us info@certex.lv.

No, unregistered users can shop in the Certex Latvija online store.

All individuals who have reached the age of 18 (eighteen) can shop in the Certex Latvija online store.

Prices are shown only for products that are available in stock. If you wish to order products which does not have a price- either we will send you an invoice once we receive your request or you can contact us by e-mail or phone and ask for prices.

In Certex Latvija online store you can buy goods which are in stock, such as ropes, lifting equipment, lifting slings, anti-fall systems and others. If product is currently out of stock, it can be ordered by contacting Certex Latvija Customer Service  info@certex.lv.

There are two ways of how you can pay for your goods in online store: paying through internet bank with your credit / debit card or choosing a prepaid invoice with bank transfer.

All orders are pocessed on weekdays from 8:00 till 17:00. Goods that are available in our warehouse are ready for pick-up within 1 – 2 working days after the payment (our client service will send you an e-mail once it is ready). If you have chosen a delivery, it usually takes 2 – 3 working days. Goods that are not available in our warehouse will be delivered in accordance with the delivery terms indicated in the product description or written in order confirmation, depending on chosen delivery method.

We offer our customers FREE delivery throughout Latvia by DPD courier and selected DPD parcel pick-up stations.

Yes, it is possible to receive an order in Certex Latvija –  Rītausmas street 11b, Rīga, LV-1058. Once it is ready we will inform you!

If you have not found the answer for your question, please contact uz by calling +371 67 611882, or writing to info@certex.lv