What is a cookie?
A cookie is a small text file that may be placed on your device (e.g. computer, smartphone or tablet) when you visit a website. Cookies are used to allow websites to function more efficiently and to collect information to the owner of a website.
Some of the cookies CERTEX Latvia is using are strictly necessary and essential to make the website work correctly and to enable you to move around the website and use its features. You are not required to approve our use of strictly necessary cookies since they are required in order for us to provide the website.
What types of cookies do we use?
There are three types of cookies on the website:
- [Session cookies, i.e. cookies which are temporarily saved only during your visit to our website. Such cookies are for example used to identify which language that you have chosen. Session cookies are deleted when you close your web browser.]
- [Persistent cookies, i.e. cookies which save a file for an extended period on your device. Such cookies are for example used with functions which describe what information is new since you last visited the website. How long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as on your browser settings.]
- [Third party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third party cookies open up for potential tracking of the user’s browsing history.]
The table below sets out the specific cookies that are used on our website, the purpose of each cookie, which information the cookie stores, whether it is a session cookie, persistent cookie or third party cookie, how long the cookie will be stored and whether any information from the cookie will be transferred to another company or organisation.
CERTEX Latvia uses the tool Google Analytics, including Google Tag Manager, to collect information about the use of the website. The purpose is to better understand our users' needs and to create better content for our website visitors. By saving Google Analytics cookies in your browser, we can see, for example, what kind of information you request or what features are important to you.
Google Analytics collects the IP address assigned to you on the date you visit the website. To protect your privacy further, we use so-called IP anonymization for data collection with Google Analytics. This means that the last digits of your IP number are masked, for example 193.188.156.xxx.
CERTEX Latvia does not combine the information collected through the use of Google Analytics with other PII (personally identifiable information).
You can prevent Google Analytics from recognizing you on return visits to the website by disabling cookies on your browser.
On this website the live chat is provided by Tawk.to.
The chat is inserted via a script in the source code of the website. When using the chat function you automatically use the service of Tawk.to. Tawk.to saves, supports and edits data in European and Non-European locations. All data that is inserted via the chat window will be transferred to Tawk.to and saved. Tawk.to will be certified in EU - U.S. Privacy Shield Frameworks and compliant to data protection requirements when transferring personal data from EU to US in support of transatlantic commerce.
Saved data includes: chat record, indicated name, IP address at the time of the chat and country of origin. This data will not be given to third parties and is only used for business related communication and internal statistics. Chat records are saved by Tawk.to and automatically deleted after a reasonable timeframe.
We do not have any influence on the internal handling and use of the data at Tawk.to. With using the chat you agree to the transfer and using of your data as described above.
Tawk.to is working on compliancy with GDPR: https://www.tawk.to/data-protection/gdpr/
How to prevent and/or delete cookies
Most internet browsers are initially set to automatically accept cookies. You can change your settings to block cookies or to alert you when cookies are being sent to your device. You can also choose to delete all the cookies stored on your device.
How you delete cookies or modify your browser settings is stated in the instructions to your browser or the help function which most browsers are equipped with. If you use different devices to view and access the website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
Note that if you disable the cookies that we use, this may impact your experience while on the website. For example, you may not be able to visit all parts of the website, and some parts of the website may not function correctly.
If you do not want us to use any cookies on your device please change the settings for cookies as set out above.